Digital Products
Due to the nature of digital resources, all sales of e-books, digital downloads, and online materials are
final and non-refundable once delivered.
Consultation Services
If you cancel a scheduled consultation
at least 24 hours in advance, you may request a full refund.
Cancellations made within 24 hours of the consultation are
non-refundable.
If Lumetix LLC cancels a consultation for any reason, you are entitled to a full refund or rescheduling at no additional cost.
How to Request a Refund
To request a refund (if eligible), please contact us at
contact@lumetiix.com with your order details. Refunds will be processed back to your original payment method within
7–10 business days.